Archive for November, 2013

24
Nov

GIVE RESPECT – GAIN RESPECT

This week’s Issue | 25/11/2013 For many how a washroom looks like is a reflection of an organization.  Mariela taught me many years ago that to really understand and know the culture of an organization it is mandatory to visit the lunchroom.  A quick scan of the environment may reveal a bit about the organization a more in-depth audit will reveal the true culture and engagement of the people and the organization.  Are the chairs tucked in under

17
Nov

VISUAL MANAGEMENT IS YOUR BRANDING

This week’s Issue | 18/11/2013 We were WOWED again this week by our Lean Certification Class at Xavier University.  A heavy portion of our teach is to test for understanding ... for this we typically assign some hefty doses of homework to our students.  Our class did not fail us the calibre of the completed homework assignments was overwhelming ... one student who completed their homework assignment of “Standing in a Circle” and observing was able to change

10
Nov

E-MAILS AND MOBILE APPS

This week’s Issue | 11/11/2013 Monday is Remembrance Day here in Canada and Veterans Day in the USA. Time to pause and reflect our appreciation for those that devoted their lives to insure that we can continue to enjoy the freedoms our countries offer. Lest we forget ... This video makes an excellent point Pittance of Time   Mariela and I love the power of Cellular Processing and even more when we

03
Nov

VALUES

This week’s Issue | 04/11/2013 This week while working with a Consortium Member I was stunned by the amount of e-mail traffic that was transpiring.  Each member of our mapping team was processing around 1,000 e-mails on a daily basis.  I truly wondered how they were able to function with their job functions instead of monitoring e-mail traffic.  Even more important what is the impact on their Process Lead Time as a result of waiting on responses to