Archive for October, 2019


Lead, Follow or Get Out Of the Way!!

This week’s Issue | 28/10/2019 As a Leader your thoughts are split between Strategic and Tactile thinking.  Indeed the majority of your time should be spent towards Strategic thinking … how to grow the business, development and introduction of new products or the expansion into new markets.  But Tactile thinking is also very important to insure that your processes are delivering your product or service in a predictable manner satisfying customer requirements.  Unfortunately most Lean Practitioners focus on methodologies that


Another Perspective look at Lean

This week’s Issue | 21/10/2019 Many Lean Practitioners devote their careers to replicating Lean Methodologies within their organizations with a silver bullet approach.  Understand that at the end of the day Toyota is in the business of making money so although they provide guiding principals to the organization they only apply methodologies where it makes absolute sense and will provide an excellent ROI.  But we proceed to mimic Toyota but perhaps we should look at another organization … McDonalds.  Here


You are Business because of YOUR Customer !!!

This week’s Issue | 14/10/2019 It is sad to think that simple manners are evaporating especially when it comes to e-mails.  Many personalized e-mails have been acknowledged with radio silence which is very sad instead of a quick .. not interested or I will get back to instead we are being ignored until most likely they need something and then demand immediate satisfaction. I have an individual that stays in contact needing help but has no time … which translates into


STANDARD WORK … myths and opportunities

This week’s Issue | 07/10/2019 Standard Work has become a vocal tenant within the Lean community which has then spun off to create Training within Industry. However, Standard Work should be viewed as a “Current Best Practice” and may not be applicable within all levels of your organizations. Read this week’s newsletter to understand why … However, we cannot ignore emerging technologies and this technology is available now … just imagine the potential impact this technology could have on creating standard