Lean Thoughts


This week’s Issue | 20/01/2020

The success of any organization goes beyond your technology, product or service.  All of these attributes need to be fueled by employees and employees look for and need leadership.  Leaders that are willing to calculated risks and know the value they bring to the organization.  Many organizations do become hindered due to the lack of confidence they don’t see in themselves or fear to make a decision they know will help them and their company be significantly better …

Now many leaders inside their thoughts wish they could operate like Terry Tate …

https://www.youtube.com/watch?v=x5dJb2YG7vU

While others know what responsibilities come with the title and what needs to get done like delivering bad news …

https://www.youtube.com/watch?v=g2M1UheEKtY

However, to find a balance of attributes and perhaps refresh some of your leadership traits we have this week’s newsletter …



This week’s Issue | 13/01/2020

Old people are so knowledgeable … why?  They may not have the schooling but they have now absorbed many years of transferred knowledge and experience.  In many cases they have embraced a “ho-Hum” attitude wiling to share with those who want to listen and potentially learn or watch from the sidelines at the others whose pride, arrogance or disbelief allows them to struggle with attributes the old timers have already mastered and they laugh !!!   My father keeps reminding me that many of the aspects that are occurring today are not new and have been challenges many have faced through the years even if the technology seems to have changes … whether it be drugs, lust or communication …  same or similar problem .. new package.  However, no longer will the old timers jump in to avert disaster having been disregarded in the past so they sit and laugh and reminisce of how they had struggled and won through a similar fate … so why do we do this to ourselves?  But I find myself in the same situation … our passion drives us to want to help others avoid running into the ditch but pride, aversion to investment they decide to exponentially spend more money and effort to achieve a result that will elude them.

Christmas is a great excuse for family and old friends to convene around a table of snacks and treats where the conversation always becomes reflective of past relatives former friends or the discussion of life encounters.  Many of these interactions ultimately had an impact on who and what we are today … they in essence have become part of our foundational character.  My neighbor who was a very successful contractor and an amazing Stone Mason … would always remind me that a solid home is built on a solid footing !!!  Creating that solid footing was difficult since you had to work in the mud .. it was hard work, dirty and hard to vision how this would contribute towards the end result … but as a testimonial my house is over 60 years old and I do not have a creak in any of our floors …

So in essence your footing and foundation is your CENTER OF TRUTH … the place you return to that initially defined your character or your process.  In essence we go through life and build on our footings and the results can be grand … but the footing is still our CENTER OF TRUTH … so are your process footings solid?   Read the newsletter ….



This week’s Issue | 06/01/2020

Welcome to 2020 !!!

This could be another turbulent year with the announcement of amplified unrest in the mid-east and the coming of a Presidential election later in the year.  But every year presents us with turbulence … it just looks different. Just like variables some of which can be uncontrollable the challenge is to convert them to controllable.

Indeed you can traverse the turbulence as a …

  • WHINER … demanding that outside sources salvage your operation
  • COMPLAINER … do nothing but complain about others as your ship sinks

Or

  • PROACTIVE ACHIEVER … seize the situation and implement opportunities of improvement to help you weather the storm.

This week we as you to look at your Business Excellence approach as if you are planning renovations to your home.  Sometimes you may decide to elect to use the services of an architect to convert your wishes and desires into an executable plan … maybe this is where we can help you … but read the newsletter to get started.



This week’s Issue | 23/12/2019

T ’is the time of year for the Resident Love Goddess and I too wish you a wonderful Christmas and a fabulous entry to 2020 !!!  We hope that Santa will be kind to both you and your family this year by bringing smiles to your face.  If you are not quite sure if you made to the nice list and may be a bit concerned is Santa will find you, then be like us and turn on the Santa Tracker to monitor his progress with this link https://www.noradsanta.org/ … if that is not enough you can even e-mail or telephone in your requests …

Many wonder where the term Resident Love Goddess originated … my confession is that it is borrowed from a Columnist that used to write for the Hamilton Spectator and later a daily humor column for the Toronto Star.  His articles were typically a reflection of a daily encounter and many time involved his family.  Gary Lautens http://www.lautens.com/dad.html daily column was a great reprieve from the regular daily news.  I have reprinted one of his columns in this week’s newsletter as a reminder … but hopefully give you some life pointers that should be remembered at this time of year … so enjoy !!!

 

CHRISTMAS SPECIAL !!!!

This will be our only sales/marketing pitch since the sole purpose of the newsletter is to provide our readers ‘Thought Starters” for improvement or share strategies you may have not considered … but it can never replace opportunities identified through first-hand experiences.   As a result after the Resident Love Goddess reviewed our schedule going into 2020 we are able to offer a few days of 2 for 1 … where you pay for one facilitator and we provide both of us to help accelerate or implement a game changing initiative … or if you pay our travel expenses as incurred we will come in to assess your operation and processes for opportunity (limited to 1 day).  But you have to contact us ….



This week’s Issue | 16/12/2019

Learning is completed by using the following senses of visual, touch or orator …and the most effective training usually spans at least 2 of the senses or hopefully all.   For many LEAN becomes a 4 letter word since a change agent witnessed a LEAN methodology in action (visual) and thinks that it can easily be replicated with minimal effort or no external coaching … and then LEAN fails or under delivers on potential results.  Hence LEAN comes a 4 letter word that lacked ‘GRIT’ and “PERSERVEANCE” as discussed in this week’s newsletter.

Once you have taken a process through at least 5 iterations of simplification then automation becomes a natural evolution … this is why I love tuggers and tugger train because cadence has been accomplished … https://www.youtube.com/watch?v=bAmFma4_SWc

 



This week’s Issue | 09/12/2019

DATA – DATA – DATA … today it appears that technology is exponentially advancing creating vast realms of data … really great data but then what?  In most cases organizations lack an analyst who has the time and the ability to review the data for trends and inflections that could result in permanent organizational behavior of improvement.  Indeed the integration of Block-Chain does remove redundant data keying but let us go back to Manufacturing 4.0 … indeed you want it but are you also prepared to support it?

A closer look at manufacturing 4.0 this week.

 



This week’s Issue | 02/12/2019

Let us not get confused … many, many companies embark on process improvements which they then define as an implementation of Lean.  Wake-up in most cases they are not Lean but just simple common business sense.  But whether Lean or Common Sense their also exists a major allergic condition by most leaders to avoid improvements.  Blaming that the solution may be too complex, too simple, too expensive, too simplistic or no resources … so they continue to wallow and struggle attempting to get their 100 tons of coal out every day.

As the Resident Love Goddess and I travel we also seem to spend time to identify “process” and then define if it has been optimized and we are often shocked by how people (being naturally lazy) find ways to make a broken process still work.  Since the leaders are not emotionally attached they seldom “Stop!” … “Observe” and ADJUST.

This week we look at whether you need to apply Lean Methodologies or just apply Common Business Sense ….



This week’s Issue | 25/11/2019

Many years ago I was handed “carte blanche” to deploy Lean Methodologies across the organization.  Many speak about gaining support from the top … something we had since the activities and project plan had been approved by the Board of Directors .. so what was the problem?   A significant attribute within our deployment was the adoption of 5S which was woven intricately among the many other Lean Methodologies that were part of the overall project plan.

Since it was so challenging to gain approval we had spent many months putting together our project plan complete with milestones and calculatable ROI on our initiatives.  So imagine my fear when one of our site Controllers called to inquire how they to justify the spend required for the scripted 5S requirements.  We had spent month developing our standards which included floor colour, signage and work station design … it was in essence out with the old and in with the new … but of course the investment needed to be justified and just not an activity because it made sense (an expense) … Also we had calculated that our 5S implementation was going to be around 12-14 dollars per square foot which included painting floors, walls and ceilings.  I was stumped ….

If you embark on 5S as a stand-alone initiative it runs the risk of becoming an expense and a giant housekeeping activity without calculated benefits … but if you focus on other Lean Methodologies first that require and include 5S then it becomes easy to justify and show good ROI … and if you do this then you are starting and deploying on an effective Lean journey.

See some of our hints in this week’s newsletter … and of course contact us for additional coaching and guidance.



This week’s Issue | 18/11/2019

I believe that one of the most insulting pillars that exist in many organizations is the requirement for employees to “clock” into and out of work every day.  We have worked hard to recruit capable people that align with our beliefs and will fit nicely into our culture.  We develop and integrate many methodologies to increase engagement and then the insult … you need to “clock”.   Remember, we have hired adults and being an adult comes with responsibilities which in many cases includes looking after a family which likely includes insuring that bills are paid on time and having our children sent off to school on time … so why do we then insult our most important asset … our employees?

If you have built a culture of excellence you can abandon the insult of “clocking” in and for the importance of Health & Safety replace it with Visual Attendance instead.  Should you encounter an attendance problem it quickly becomes visible due to an empty work station or goals not being met … this is a leadership issue not an attendance problem.

Also when I witness the amount of administrative effort to manage “clock” attendance methodologies this becomes an HR power trip instead of focusing those resources on how to continuously improve our products and services for our customers.

 

Take a peek how you potentially could make visual attendance work for your organization in this week’s newsletter … or contact us to discuss on how you can make it happen.



This week’s Issue | 11/11/2019

No Lean Tips this week … instead we want you to pause to remember …

I am not a war veteran, but today we remember in acknowledgement of Remembrance Day or Veteran’s day to the many folks you went without question to protect the freedom and democracy we enjoy and sometimes appreciate today.

I grew up in Guelph Ontario which is the birth place of John McCrae and on a daily basis I walked past his birth home on the way to school … hard to imagine that both he and I likely sat on the same riverbank deep within our thoughts … since “In Flanders Fields” has become an icon associated with Remembrance Day I though a bit of history may be enjoyed.

As you bustle today to meet your objectives please pause in remembrance at 11AM for 2 minutes of reflection since like the following video it is …. a

Pittance of Time


Lean Thoughts

Leadership Traits

This week’s Issue | 20/01/2020 The success of any organization goes beyond your technology, product or service.  All of these attributes need to be fueled by employees and employees look for and need leadership.  Leaders that are willing to calculated

Center of TRUTH

This week’s Issue | 13/01/2020 Old people are so knowledgeable … why?  They may not have the schooling but they have now absorbed many years of transferred knowledge and experience.  In many cases they have embraced a “ho-Hum” attitude wiling

BUSINESS EXCELLENCE is like renovations

This week’s Issue | 06/01/2020 Welcome to 2020 !!! This could be another turbulent year with the announcement of amplified unrest in the mid-east and the coming of a Presidential election later in the year.  But every year presents us with

Merry Christmas !!! 2019

This week’s Issue | 23/12/2019 T ’is the time of year for the Resident Love Goddess and I too wish you a wonderful Christmas and a fabulous entry to 2020 !!!  We hope that Santa will be kind to both

LEAN the four letter word !!!

This week’s Issue | 16/12/2019 Learning is completed by using the following senses of visual, touch or orator …and the most effective training usually spans at least 2 of the senses or hopefully all.   For many LEAN becomes a 4

Manufacturing 4.0 … explained

This week’s Issue | 09/12/2019 DATA – DATA – DATA … today it appears that technology is exponentially advancing creating vast realms of data … really great data but then what?  In most cases organizations lack an analyst who has

Lean or just Common Sense?

This week’s Issue | 02/12/2019 Let us not get confused … many, many companies embark on process improvements which they then define as an implementation of Lean.  Wake-up in most cases they are not Lean but just simple common business

Another approach to 5S+1

This week’s Issue | 25/11/2019 Many years ago I was handed “carte blanche” to deploy Lean Methodologies across the organization.  Many speak about gaining support from the top … something we had since the activities and project plan had been

Visual Attendance

This week’s Issue | 18/11/2019 I believe that one of the most insulting pillars that exist in many organizations is the requirement for employees to “clock” into and out of work every day.  We have worked hard to recruit capable

REMEMBERANCE DAY

This week’s Issue | 11/11/2019 No Lean Tips this week … instead we want you to pause to remember … I am not a war veteran, but today we remember in acknowledgement of Remembrance Day or Veteran’s day to the many

Lean Thoughts

Leadership Traits

This week’s Issue | 20/01/2020 The success of any organization goes beyond your technology, product or service.  All of these attributes need to be fueled by employees and employees look for and need leadership.  Leaders that are willing to calculated

Center of TRUTH

This week’s Issue | 13/01/2020 Old people are so knowledgeable … why?  They may not have the schooling but they have now absorbed many years of transferred knowledge and experience.  In many cases they have embraced a “ho-Hum” attitude wiling

BUSINESS EXCELLENCE is like renovations

This week’s Issue | 06/01/2020 Welcome to 2020 !!! This could be another turbulent year with the announcement of amplified unrest in the mid-east and the coming of a Presidential election later in the year.  But every year presents us with

Merry Christmas !!! 2019

This week’s Issue | 23/12/2019 T ’is the time of year for the Resident Love Goddess and I too wish you a wonderful Christmas and a fabulous entry to 2020 !!!  We hope that Santa will be kind to both

LEAN the four letter word !!!

This week’s Issue | 16/12/2019 Learning is completed by using the following senses of visual, touch or orator …and the most effective training usually spans at least 2 of the senses or hopefully all.   For many LEAN becomes a 4

Manufacturing 4.0 … explained

This week’s Issue | 09/12/2019 DATA – DATA – DATA … today it appears that technology is exponentially advancing creating vast realms of data … really great data but then what?  In most cases organizations lack an analyst who has

Lean or just Common Sense?

This week’s Issue | 02/12/2019 Let us not get confused … many, many companies embark on process improvements which they then define as an implementation of Lean.  Wake-up in most cases they are not Lean but just simple common business

Another approach to 5S+1

This week’s Issue | 25/11/2019 Many years ago I was handed “carte blanche” to deploy Lean Methodologies across the organization.  Many speak about gaining support from the top … something we had since the activities and project plan had been

Visual Attendance

This week’s Issue | 18/11/2019 I believe that one of the most insulting pillars that exist in many organizations is the requirement for employees to “clock” into and out of work every day.  We have worked hard to recruit capable

REMEMBERANCE DAY

This week’s Issue | 11/11/2019 No Lean Tips this week … instead we want you to pause to remember … I am not a war veteran, but today we remember in acknowledgement of Remembrance Day or Veteran’s day to the many