Customer Demand Planning

This week’s Issue | 01/07/2019

Shortly we will begin celebrating Canada Day, a time for BBQ’s, beer and fireworks !!! YIPPEE !!!  Because we are getting ready for celebrations I do not have the time or patience to write a newsletter from scratch … so this week we go back and study how to manage customer demand.  Operational processes need to adjust as our customers become more impulsive and unpredictable.  Perhaps you can dictate what you want your operational lead-time to be but you need to listen to your rush order requests since that truly is the voice-of-the-customer and the appetite of the market.

About Richard
Senior Lead Practitioner